Frequently asked questions
Everything you need to know before applying. Can't find your answer? Contact us directly.
Any adult African resident with a valid identification document and a verifiable source of income or employment can apply. Business loans additionally require proof of business registration.
A valid national ID or passport, proof of your current location, and proof of income (payslip, business records, or equivalent). We'll let you know if anything else is needed once you apply.
Most applications are reviewed within 24 hours. Salary advances are often decided the same day. Complex business or asset finance applications may take slightly longer.
Rates start from 8% flat for salary advances and 12.5% per annum for personal loans, depending on the loan type, amount, and term. Your exact rate is confirmed and disclosed in full before you accept any offer.
Once approved, funds are disbursed directly to your bank account or mobile money wallet — whichever you prefer.
Contact our team as early as possible — we work with borrowers facing genuine difficulty to find a manageable path forward. Late payments may incur additional charges, which are disclosed in your loan agreement.
Yes. You can repay your loan early at any time with no penalty, and you'll only pay interest for the time the loan was actually outstanding.